
I have shared the design that Microsoft shared to have three tiers of remoter helper operator permissions. You don’t need to go through the complex integration process with the look of the new remote help solution from the MEM admin center. The new Remote Support solution from Microsoft helps IT admins to take the remote control of the Windows 10 or Windows 11 devices that are managed by Intune. Proxy Firewall Network Requirement for Intune Remote Help Setup Integrate Intune Remote Support Solution Remote Help Required for chat services within remote help Used for accessibility features within the app

Used for chat services within remote help Might not be available in preview in all markets or for all localizations. Required for logging in to the application (AAD). Required for the Skype framework used by remote help Primary endpoint used for the remote help application NOTE! The connection used is the Remote Desktop Protocol (RDP). The Remote Help service in place is Remote Assistance Service at. As expected, Remote help communicates over port 443 (HTTPS). Let’s see what are Proxy, Firewall, and Network Requirement for Intune Remote Help Setup. Users can then accept the remote assistance request.Overview of Remote Help Solution Pic Credit to Microsoft Proxy Firewall Network Requirement for Intune Remote Help Setup A notification also appears when the app opens. When you start a remote session, users see a notification flag on the Company Portal app icon on their device. When finished, close the TeamViewer window. For full details of what you can do, see the TeamViewer community page (opens TeamViewer's web site). In TeamViewer, you can complete a range of actions on the device, including taking control of the device.


Select Tenant administration > Connectors and tokens > TeamViewer Connector.

Sign in to the Microsoft Endpoint Manager admin center.To provide remote assistance to devices, configure the Intune TeamViewer connector using the following steps: TeamViewer is not supported on GCC High environments.
